Healthcare and Social Assistance

Strengthening grant and tender decision-making

Baptcare delivers a broad range of community, health and social services across Victoria and Tasmania. As a large not-for-profit organisation with diverse service offerings, identifying and assessing funding opportunities across multiple government and philanthropic sources had become an increasingly complex and time-sensitive process.

The Project Lab was engaged to help streamline funding opportunity identification, tender monitoring and early-stage assessment activities. Working closely with Baptcare stakeholders, we established a structured approach to evaluating opportunities, supporting decision-making and improving the efficiency of tender and grant processes across the organisation.

Challenge: Managing funding opportunities across multiple service areas

As a not-for-profit social services enterprise providing services in Home Care, Residential Aged Care, Retirement Living, Disability Care, Mental Health Care, Family & Community Care, and Housing, Baptcare relies on local, state and Commonwealth funding. The Project Lab's Tender Monitoring and pre-assessment service supports Baptcare to identify and evaluate grant and funding opportunities.

  • Bid for local, state and Commonwealth tenders and philanthropic funding
  • Increase outreach of social community services for Australians in need
  • Strengthen Baptcare so it can continue to provide social services

Our Approach: tender monitoring and pre-assessment support

  • Engaged stakeholders to understand strategic growth priorities.
  • Mapped service offerings and funding eligibility requirements.
  • Established targeted monitoring across local, state and Commonwealth funding sources.
  • Assessed opportunities against Baptcare's strategic objectives.
  • Supported bid/no-bid decision-making.
  • Improved internal tender evaluation and approval processes.

Project Results

By establishing a structured approach to tender monitoring, funding opportunity assessment and bid governance, The Project Lab helped Baptcare create a more consistent and strategic process for pursuing funding opportunities aligned with its mission and growth objectives.

The engagement delivered:
  • A structured and repeatable process for identifying and evaluating funding opportunities.
  • Improved visibility of local, state, Commonwealth and philanthropic funding opportunities.
  • More efficient bid/no-bid decision-making.
  • Clearer governance and approval pathways for tender development.
  • Improved communication of stakeholder responsibilities and decision-making authority.
  • More effective and streamlined tender and grant response processes

Most importantly, Baptcare gained a repeatable and scalable approach to identifying, evaluating and pursuing funding opportunities. This provided greater confidence that resources were being directed toward the right opportunities, while supporting the organisation's ability to grow services and continue delivering positive outcomes for the communities it serves.

“The Project Lab supports us in looking out for opportunities to expand our reach in alignment with our Mission, Vision and Purpose. They commenced this work by mapping our tender evaluation and application process and have now progressed to looking at opportunities and evaluating these against our current capability and future direction. This has helped us in discerning which tender opportunities are appropriate, better, and expediting our decision-making processes. The tender evaluation and application process has also helped us review and streamline our drafting and approval process and be able to communicate delegations of authority for budget, legal review and program alignment. All of this means that we are more effective and efficient in all aspects of our tender writing." - Catherine Viney Divisional Manager, Baptcare

Looking to improve how your organisation identifies, evaluates and pursues funding opportunities?

The Project Lab helps organisations establish practical tender monitoring, funding assessment and bid governance processes that support informed decision-making and sustainable growth.

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